The store manager, Chris, provided great customer service as helped me find the best solution to my broken phone issue. He laid out all of the possible options and helped me pick the one that would benefit me the most, without emptying my bank account. When there was a shipping issue, he was direct and informative about the issue which was reassuring and comforting. I felt valued and respected the whole experience. Would highly recommend to other apple/Verizon customers. Intend to go back with any other issues.
a week ago
Took nearly 30 minutes for the process to get started (I had an appointment set) and was told I will have to wait for the technicians to return. Returned an hour later to a line or people waiting on one guy. Had to wait 30+ minutes just to pick up my phone. They are not very organized.
2 months ago
God is so amazing while visiting Myrtle Beach I locked myself out of my phone. My husband took me to the Sprint store and they were not able to help me, one of the employees referred us to CityMac. When I walked in the services great and Chris went over and beyond all measure to deliver to get my phone back working. Chris also gave a great bargain, thank you Chris for all you do. ❤️
a week ago
Daniel was very polite patient and professional answering all of my questions. Just a small service job for you guys but very important to me thank you it was a huge help.
a month ago
Best experience ever. I dread getting new phones and stress about getting all my stuff transferred and they did a complete duplicate of the old phone for me. T-Mobile claimed they couldn’t do it. I mean City MAC got me my pictures, texts, down to my wallpaper and settings. So worth the money and the drive!! Also, the staff was extremely courteous. Will definitely continue to come back here again and again.