I have an older MacBook and lost keys off the keyboard. Unfortunately Apple doesn’t have replacement parts and the cost of replacing the keyboard is very costly. They recommended using an overlay to solve the problem at a fraction of the cost! I appreciate their courtesy and professionalism. Will definitely be going back for my Apple needs!
2 months ago
Good service. The only thing I didn’t like was they said I could come between 10-10:30am to get it fixed because they have walk-ins during that time. However, when I got there they said they don’t do walk-in repairs during that time so that was annoying to hear one thing over the phone and another once I got there. However, they fixed my phone in an hour and it works just fine now so no complaints on that end. The people were nice and I would go back to them to get my phone fixed.
3 years ago
As an Apple enthusiast, I wanted to travel to a place with an Apple Store for spring break. Since there is not an actual Apple Store in Myrtle Beach, I was excited to see this apple specialist store that looked and felt similar to a regular Apple Store. When walking in the door, I was greeted with many polite people who were eager to help any of my needs and to answer any questions. I was fathomed to see many historical pieces of Apple technology including old iMac's, MacBook's, a first gen Apple TV, and an iPhone 3G. I was also excited to see a whole room next to that filled with many iMacs and MacBooks to look at and try out. They also have an amazing accessory section. I would definitely prefer this type of store over an actual Apple Store, although I would like to see some more cool older products like the original iPhone etc.
3 months ago
My speaker on my iPhone 7 decided to stop working , so I popped in and the store manager Chris Ditulio did something 🤷🏼♀️ And it seemed to fix it.... until the next day 🤦🏼♀️. I came back in the next day and was sent to the gentlemen in the back section of the store who diagnosed it as irreparable. I got a new/used IPhone 8 Plus and had no idea how to switch things over so went back to Chris and again he didn’t hesitate to help me. I truly appreciate his assistance. He’s knowledgeable and quick to assist . Thanks Chris
a month ago
Great place to get your PC looked at. And good decent pricing as well...