I have an older MacBook and lost keys off the keyboard. Unfortunately Apple doesn’t have replacement parts and the cost of replacing the keyboard is very costly. They recommended using an overlay to solve the problem at a fraction of the cost! I appreciate their courtesy and professionalism. Will definitely be going back for my Apple needs!
2 months ago
We will use “CityMac” for future purchases.
No apple watches were to be found after Christmas - rode to MB for the day when I msg them to see if they had any
All questions were answered with no 24 hour delay in response they had exactly what I wanted - confirmed there closing time and when I walked in I was greeted by name!
Great service! Convenient location in Market Commons and we’ll return!
The young girl who I corresponded with and took care of me when I stepped in the store (can’t remember her name) kudos to you for all your superb professionalism!
4 months ago
I was very pleased with the results and they are straightforwardness about the fact that my computer is old and outdated. They did replace the hard drive and everything was still on my computer that was there prior to the installation. The young man in the tech department are extremely polite and very knowledgeable. The fellow at the front desk however leaves a lot to be desired.
a week ago
Good service. The only thing I didn’t like was they said I could come between 10-10:30am to get it fixed because they have walk-ins during that time. However, when I got there they said they don’t do walk-in repairs during that time so that was annoying to hear one thing over the phone and another once I got there. However, they fixed my phone in an hour and it works just fine now so no complaints on that end. The people were nice and I would go back to them to get my phone fixed.
2 months ago
Spencer was wonderful. He was so friendly and helpful. We appreciated the wonderful customer service as well as technical assistance. Will definitely be back for future tech needs.