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While vacationing in Myrtle Beach, my husband and I always go into Pottery Barn. This time, no greeting to us, but a couple behind us they practically fell all over them with a greeting. My husband noticed one employee kept following us around. Omg!! We purchase quite a few things from Pottery Barn. We were especially interested in checking out sofas. While sitting on a sofa looking at fabric samples, an employee came over and told me it was polyester.. then left..?? I started to ask her about the other sofas..??? She turned her back on us..Rude!! Seriously.. train your staff about manners!! Will be looking at Crate and Barrel or Room and Board for our new sofas!! Really Disappointed!!
2 months ago
Overpriced boring store. William Sonoma, who owns them, should consider combining the cooking store with Pottery Barn.
10 months ago
My husband and I live in myrtle beach and we from time to time like to go to the pottery barn in market common, today we went in and were acknowledged at the door but we were not asked by any one if they could help us. We found something that we liked but there was no price on it. Perhaps the employees felt we we not classy enough for their store. This will be the last time we go there. Because to tell you the truth, your stuff isn't worth the prices you are charging.
8 months ago
Everytime I come into this store I feel like Julia Roberts in Pretty Woman when she is trying to buy clothes on Rodeo Drive and no one will help her. Is there a particular dress code, age , or "status" that someone needs to be to get helped? I have purchased several pottery barn pieces of furniture but always choose to purchase online because of the snooty, unprofessional associates working for you. Someone missed out on a big commission today! Stop judging your customers and treat all of them the same.