Everyone is super friendly and helpful. Service is always despite the long lines they have sometime. Great selection of candles and great scents. There's always great deals as well.
11 months ago
Excellent location in Market Commons. Close walking distance to other stores and restaurants. Nice clean store. Excellent customer service. Not crowded.
a year ago
Everyone's so friendly!
a year ago
Not the best location to shop at. I would try and pick another location in order to receive some friendly help. While checking out I asked to use a $10 off of 40 coupon. When checking out we were asked to grab another item in order to hit the 40$ limit. So we grabbed something that would get our total over 40. Then the cashier proceeded to tell me she couldn't use the coupon because she kept trying to tell me that it was already used when I literally brought it in from the mail. So then the cashier and the manger just told us that the coupon "worked." And she ripped it up. So we took her word for it even though we didn't see the discount being taken off. While leaving the store I was checking my receipt and noticed that the coupon really wasn't taken off. So I asked another staff member and she even told me that the coupon wasn't taken off. Meanwhile the manger is yelling in the radio talking about how I'm not looking in the right location on the receipt and that I'm completely wrong. Turns out the coupon wasn't taken off and I was overcharged on my bill. The previous cashier and manger were talking nasty to me when all I was doing was asking a question. I will not tolerate anyone talking to customers who are simply wanting to make sure they getting what they are told was happening. It is customer service that leads a company and this store did not meet those requirements. Disrespectful staff, but wonderful smells.