Soma offers beautiful and sensual lingerie, loungewear, and beauty products. At Soma, beautiful begins underneath with luxuriously soft fabrics, innovative fashion, and an always perfect fit for every body. Each Soma boutique offers free expert bra fittings anytime, the warmest personal service and 42 bra sizes from 32A-44G.
I was extremely disappointed with the customer service at this store. I called the day before to confirm I would be able to try on bras and receive assistance in doing so and was assured I would. Unfortunately, it didn’t turn out that way. There was only one associate on the floor. She measured me and only gave me one bra at a time. Needless to say, she had to helped others in between. So I waited endlessly multiple times. The purpose of going to these specialty stores is to have someone help you in the dressing room. I could go to JCPENNEY, KOHLS, etc to purchase bra’s but I specifically wanted assistance and customer service that your store is known to offer. Totally dissatisfied. I also did not like being told it’s because of hours changed due to COVID. We must move forward with life, we women still need to purchase undergarments.
8 months ago
One of the employees needs a better attitude when dealing with a customer who shops there frequently. She couldn't find the customers information and it was obvious the cashier didn't feel like dealing with the situation
10 months ago
Absolutely the most rude staff I have ever encountered. The worker would not even let me get out a question without rudely saying “I’ll just go get my manager” and walking off. The manager was not much nicer. I would never shop here again solely based on the poor customer service and attitude I was treated with.
2 years ago
I have bought 4 bras from Soma in the last 9 months. The bras give great support and are very comfortable. However, three of the bras have broke in the nine months that I have had them. It's a shame that you can spend this kind of money on a bra that cannot seem to offer both support and quality materials. I have purchased cheaper bras that offer quality materials but lacking support. I would like to see Soma offer both as I do like their bras the best.
a year ago
I was in a hurry today . The person who helped was awesome. She went of of her to get lace tanks from the back since they are so new the hadn't put them on the rack great clothes also.